Business hour disconnections are from Monday to Friday, 8am to 4.30pm.

Before proceeding with your application

We provide electricity retail services to Jabiru, Nhulunbuy, Alyangula and 72 remote communities across the Northern Territory. If you are outside these areas, please contact your electricity retailer.

For disconnections in Nhulunbuy and Jabiru, please contact your local town council:

Nhulunbuy	(08) 8939 2200
Jabiru	(08) 8979 9444

Alyangula and communities please proceed in completing this form.

Required fields are marked with an asterisk (*).

Disconnection date *

Important: Please allow two business days for your request to be completed, considering public and regional holidays.

Disconnection details

Lot number

Unit/House number

Street number *

Street name *

Suburb/Community *

Postcode *

Access difficulty *

-- Please select an option below--There are no access issuesDogLocked GatesOther

Important: If full access is not provided we may not be able to complete your disconnection within two business days. If Power and Water is required to complete more than one trip, additional fees may apply.

Enter your customer ID number (if known)

Name on account

Title *

Given name(s) *

Surname *

Phone *

Mobile

Email

Date of Birth *

• There is more than one name on the account

Second name on account

Title

Given name(s)

Surname

Phone

Mobile

Email

Date of Birth

Postal address for final bill

Street address *

Suburb/Community *

State *

Postcode *

• I/We request electricity to be disconnected at the nominated address.
• I/We understand that in accordance with the Privacy Act, unpaid debts more than 60 days overdue may be referred to a credit reporting agency and then become available to other credit providers. Unpaid Power and Water accounts could affect your credit rating.
• I/We understand and accept that Power and Water Corporation may store personal information in paper and electronic formats. Power and Water takes steps to ensure the security of all information provided by maintaining a secure environment accessed only by authorised personnel. However, any data sent over the internet or stored on internet servers cannot be guaranteed to be fully secure. These activities are undertaken at your risk.